Make Calls

translate 2gether WiLine virtual office soft phone calls Connect Portal

The Phone panel is a built-in soft phone connected to your Connect Portal extension — make and receive calls without leaving WiLine 2gether.

---

Make a Call

To make a call:

1. Open the 2gether Portal URL in your browser, log in, and enter a virtual space.

2. Click the Phone button in the bottom navigation bar. The panel opens.

   

   Figure 1. Phone button in the bottom navigation bar.

3. Enter a phone number using the dial pad.

   

   Figure 2. The soft phone panel with dial pad and recent call history.

4. Click Call. A dialing window appears while the call connects.

   

   Figure 3. Dialing window during an active call.

5. Speak using your configured microphone and speakers.

---

Receive a Call

When an incoming call arrives, click Answer on the notification. Call controls appear in the panel immediately.

---

Requirements

The Phone feature requires an active Connect Portal account with a configured extension. If calls are not working:

• Confirm microphone and speaker permissions are allowed in the browser.
• Verify your Connect Portal account and extension are active.
• Check that no other app is blocking your audio devices.

Best practices

• Use a headset to reduce echo and improve call quality.
• Mute your microphone when not on a call during shared office sessions.

---

Your business phone line is always with you inside 2gether — no app switching required.